- Choose the color and size wanted, and click on “Add to shopping bag”. You can then continue shopping or checkout.
If you want to finish your order, click on “Add to shopping bag”.
Once in the shopping bag, you can continue shopping or check out by clicking on the icon at the top right corner.
Fill in the billing and shipping details.
You will find a checkbox called “Create an account?”. Click on it if you want to register on the website.
- In the section “Order notes” you can add any necessary information you wish, as for example any deadline dates you may have for the reception, any modifications, etc.
On the right side of the page, you will find your order details along with the payment methods: credit card or Paypal.
You will get a confirmation email for your order.
Our website allows to purchase dresses which may be or not in stock.
To know if the dress you want is in stock, you can contact us via e-mail at [email protected] or WhatsApp at +34622795759 (from 9:00 am to 14:00 pm, Modays to Fridays).
- Dresses in stock: Shipping of dresses in stock normally takes place within 1 to 5 business days after their payment. This date of delivery is subject to change.
- Dresses not in stock: In this case the design will need to be tailored, therefore, the estimated delivery date will be from 15 to 21 business days after placing the order.
If you want to know the estimated date of arrival or you have a deadline date for the reception of the order, please contact us via email at [email protected] or via WhatsApp at +34622795759 (from 9:00 am to 14:00 pm, Mondays to Fridays).
If possible, please indicate the date in which you would like to receive your design in the order notes.
There is a direct link to the sizing chart in each of the product’s pages, below the product pictures.
Depending on the desing, you have to take into account one measurement of your body or another. In the description of each product you will see which measurements are the most important.
If you have any doubts regarding your size, you can contact us via email at [email protected] or via WhatsApp +34622795759 (from 9:00 am to 14:00 pm, Modays to Fridays), so we can and give you any recommendations about which size will better fit you.
Yes, you can specify it in the section “Order notes” when making the purchase, so we won’t include the order invoice.
Yes, there is a section available for you before paying the purchase, where you can specify anything you need regarding the making of the dress.
We recommend you to indicate the deadline date for the reception of the product in this section, so you can receive your dress on time.
All prices appear in EUROS (€), taxes included. Any extra costs that shall be added such as shipping costs, will be detailed before finishing the purchase.
- In case you have requested the return of the product for a voucher / coupon without expiration, we will send it to you in the same email.
- In case you have requested a change of size, we will notify you in the email that we will start to make the new size. Our tailoring times are 15-21 business days. If we have the garment in stock, we can send it that same day.
- In case you have requested an exchange for another model, we will send you a coupon / voucher without expiration, so you can purchase the new model through our web site. Our tailoring times are 15-21 business days.
In this case, the return / exchange works the same, paying you the shipping costs of the return / exchange.